Following ESM’s central philosophy – that the company will only find long-term success as a provider of high-value products and services – the pillars of the company goals are made up of customer-oriented approach, quality, competence, market leadership and value creation/value maintenance:

Competence         An exceptional market position and high value creation can only be realized on the basis of acting with competence. Therefore a constant challenge must be put to everyone participating in ESM to take up new tasks again and again and to approach these with up-to-date qualifications.

Customer-Oriented Approach

Quality

For us, satisfying the needs and wishes of our customers represents the central content of all our internal and external activities.

Quality is a central concern for ESM. Only through high-level products and services can our work force and business location be secured over the long term.

Market Leadership

Value Creation/ Value Maintenance

A strong brand is the basis for economic success. ESM / BUSATIS are strong brands, and everything must be done to retain this status.

The central content of all our activities must be maintaining and increasing the value of our company. Only on the basis of a secure financial foundation will it be possible to shape the future freely and independently .

		Kompetenz
		Eine herausragende Marktposition sowie hohe Wertschöpfung sind nur auf Basis kompetenten Handelns zu verwirklichen. Deshalb muss es für alle bei ESM beteiligten Menschen eine kontinuierliche Anforderung sein, sich immer wieder auf neue Aufgaben einzustellen und diesen mit aktualisierten Qualifikationen zu begegnen.